At Raincity Sales, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to protect your privacy when you visit our website, make purchases, or interact with us.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details.
  • Non-Personal Identification Information: Browser type, device type, IP address, and browsing history.
  • Cookies and Tracking Technologies: We use cookies to enhance your user experience and track website usage. You can adjust your browser settings to reject cookies, but this may affect your ability to use some features of our website.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.
  • Improve our website and services.
  • Communicate with you regarding your orders, inquiries, and promotional offers (if you have opted-in).
  • Provide customer support and resolve any issues with your orders.
  • Comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access or disclosure. This includes secure payment processing, encryption technology, and strict internal procedures to ensure that your data is handled securely.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties, such as shipping providers or payment processors, to complete transactions and deliver your orders. These third parties are obligated to keep your information confidential and use it solely for the purposes of fulfilling your order.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal data (subject to certain legal requirements).
  • Opt-out of receiving marketing communications from us at any time.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after any changes to this policy will be deemed acceptance of those changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Raincity Sales with your personal information. We are dedicated to protecting your privacy and providing you with a safe and enjoyable shopping experience.