Terms & Conditions

Welcome to Raincity Sales. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website, placing orders, or accessing any services provided by Raincity Sales, you agree to the terms outlined in this agreement. If you do not agree to these terms, you should not use our website or services.

2. Product Availability and Pricing

  • All products displayed on the Raincity Sales website are subject to availability. We reserve the right to limit the quantity of products purchased or refuse service to anyone at our discretion.
  • Prices are subject to change without notice. While we strive for accuracy, in the event of an error in pricing or product availability, we will notify you and provide options to continue or cancel your order.

3. Orders and Payment

  • By placing an order on our website, you are offering to purchase a product under the terms of this agreement.
  • We accept payment via major credit cards and other secure payment methods. Payment must be processed before your order can be shipped.
  • You are responsible for providing accurate billing and shipping information at the time of purchase. If there is an issue with your payment or information, we will contact you for clarification or resolution.

4. Shipping and Delivery

  • We ship to most locations within Canada. Shipping times and costs will be provided during checkout, based on your delivery address and chosen shipping method.
  • While we strive to deliver your products in a timely manner, delivery times are estimates and may vary. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

5. Returns and Refunds

  • If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receipt. To initiate a return, please contact our customer service team at raincitysalesltd@gmail.com for instructions.
  • Items must be returned in their original, unused condition with all packaging intact.
  • Some items, including perishable goods or personalized products, may be non-returnable. Refunds will be issued to the original payment method once the return is processed and approved.

6. Customer Responsibilities

  • You agree to use our website in compliance with applicable laws and not to engage in any unlawful activity or behavior that could harm our services or website performance.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7. Intellectual Property

  • All content, including text, images, logos, graphics, and product descriptions, found on the Raincity Sales website is protected by intellectual property laws and is the property of Raincity Sales or its content providers.
  • You may not copy, modify, distribute, or reproduce any content from our website without prior written consent.

8. Limitation of Liability

  • Raincity Sales is not liable for any damages, losses, or expenses that may arise from using our website or purchasing our products, except where required by law.
  • We do not guarantee the accuracy, reliability, or availability of our website at all times and are not responsible for any technical issues that may occur.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which can be reviewed on our website. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms & Conditions at any time. When we make changes, we will post the updated version on our website and update the “Last Updated” date. It is your responsibility to review these terms periodically.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the province of British Columbia, Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of British Columbia.

12. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

  • Email: raincitysalesltd@gmail.com
  • Phone: 737-276-0010
  • Address: 5620 152 Street, Surrey, BC V3S 3K2, Canada

By using the Raincity Sales website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.